RECEPTIONIST
Clinic: The Derm Lab Location: Malvern, Vic
Role: Receptionist
Employment type: Part Time (Minimum 44.5 Hours Per Fortnight)
Salary: $27.07/hr + (Saturday rates $32.73. afternoon penalty rates $37.84) + Superannuation
The One Clinic Agency is pleased to partner with The Derm Lab in the search for a professional and polished Receptionist to join their high-performing team.
Located in the heart of Malvern, The Derm Lab is a state-of-the-art cosmetic medical clinic recognised for its clinical excellence, cutting-edge treatments, and highly skilled team of doctors, nurses, and dermal clinicians. The clinic is renowned for delivering advanced, results-driven aesthetic care across a wide range of skin, hair, and body concerns.
This role is ideal for someone who thrives in a patient-focused, premium environment and is passionate about creating a seamless and welcoming client experience from the very first point of contact.
About the Role
As the front face of the clinic, you’ll play a key role in delivering exceptional service and ensuring smooth daily operations. Your responsibilities will include welcoming and registering clients on arrival, managing all communications including phone calls and emails, and handling appointment bookings, confirmations, and rescheduling. You’ll support the clinical team by managing the day-to-day flow of treatments, assisting with pre- and post-treatment follow-ups, and ensuring that clients enjoy a calm and professional experience throughout. Additionally, you’ll process payments, complete end-of-day banking, oversee stock control and ordering, and manage the opening and closing of the clinic.
Why Join The Derm Lab?
No late nights
Public transport access
Supportive and professional team environment
Staff benefits on premium skincare, injectables, laser & dermal treatments
Opportunity for growth and professional development
Staff Parking available
About You
Minimum 1-2 years of experience as a receptionist in a clinical, medical or aesthetic setting is a must.
Must be available Tuesdays, Thursdays, plus alternating Mondays and Saturdays
Minimum 44.5 Hours Per Fortnight - Flexible for more hours for the right candidate
Strong communication and customer service skills
Highly organised with an eye for detail
Presents professionally and takes pride in maintaining high standards
Please note: This position is not suitable for students who require time off for clinical placements or have inconsistent availability. Applicants must be permanent residents of Australia.
Apply Now
If you’re a polished and personable receptionist with a passion for aesthetics—and you thrive in a modern, client-focused clinic environment—we’d love to hear from you. Join a team that values professionalism, warmth, and delivering an exceptional client experience.
Recruitment Agency: The One Clinic Agency
As a boutique recruitment agency, our face-to-face approach is a key component of our care and dedicated service. Our team will always take the time to understand our partners and their work environment in detail to deliver the best outcomes for all. Through our personable and consultative approach, we provide solutions and support at every stage of the employee lifecycle and career journey.